Review Response Queue
An AI review management agent that queues your recent public reviews and complaints by urgency, calls out the underlying issue for each, and drafts a suggested response you can send.
Built for CS, marketing and brand teams running review management across Google, Yelp, G2 and the App Store.
- Research brand analysis
- Research reputation media analysis
Why this work is hard
Teams that need to answer public reviews and complaints spend hours on this by hand: finding the right sources, reading them, checking them against each other and writing up what matters. The work is repetitive, it is easy to miss something, and nobody can show where a claim came from.
Review Response Queue does that work as a GREP AI agent. It runs when you ask, and you can put it on a daily, weekly or monthly schedule. Every run delivers a sourced report, with every claim linked to its source.
What you get
How it works
- 01
Fill in the form
The form asks for: Your company or product (and website); Review sites to include (optional).
- 02
Skills run
2 specialized skills run across live sources, registries and documents: research brand analysis, research reputation media analysis.
- 03
Evidence and checks
Every claim is cross-referenced and linked to the source it came from.
- 04
You get the result
Sourced report, ready to share, export or run again.
What Review Response Queue delivers
FAQ
What does Review Response Queue need to run?
Review Response Queue needs your company or product (and website); review sites to include (optional) is optional.
How often does Review Response Queue run?
It runs when you ask, and you can put it on a daily, weekly or monthly schedule.
What does Review Response Queue deliver?
Every run delivers a sourced report, with every claim linked to its source.
Can I change what Review Response Queue does?
Yes. Every GREP AI agent can be cloned into your workspace, where you can edit its instructions, add your own sources and files, and change its schedule.
What does the AI review management queue show per review?
The site, date, rating and underlying issue, whether it has already been answered, an urgency rating (High, Medium or Low) and a suggested reply you can edit and send.
Who is Review Response Queue built for?
Review Response Queue is built for teams that need to answer public reviews and complaints.
Which review and complaint platforms does it cover?
By default, the last 60 days on Google Business, Trustpilot, G2, Capterra, the App Store, Google Play, Yelp, BBB complaints and Reddit. Name other review sites and the agent checks those first. It reads public pages only and never logs in or posts.
How is this different from a Birdeye or Podium queue?
Birdeye and Podium are reputation-management suites priced per seat. The AI review management agent focuses on triage and drafting: urgency, root cause and a response draft per review, so a smaller team can keep up with a bigger review volume.
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Run Review Response Queue in minutes.
Free to start. Run it once, put it on a schedule, or clone it and make it yours.