Feedback Theme Synthesizer
Qualitative data analysis of your transcripts, tickets or feedback exports: coded, ranked themes with counts, verbatim quotes, contradictions, likely root causes and follow-up questions.
Built for product, research and support teams running qualitative data analysis on raw customer feedback.
Why this work is hard
Product, research and support teams turning raw customer feedback into decisions spend hours on this by hand: finding the right sources, reading them, checking them against each other and writing up what matters. The work is repetitive, it is easy to miss something, and nobody can show where a claim came from.
Feedback Theme Synthesizer does that work as a GREP AI agent. It runs when you ask, and you can put it on a daily, weekly or monthly schedule. Every run delivers a sourced report, with every claim linked to its source.
What you get
What Feedback Theme Synthesizer delivers
FAQ
What does Feedback Theme Synthesizer need to run?
Feedback Theme Synthesizer needs transcripts, tickets or feedback export and research question or period; tagging scheme (optional, one per line) and segment or comparison to break out (optional) are optional.
How often does Feedback Theme Synthesizer run?
It runs when you ask, and you can put it on a daily, weekly or monthly schedule.
What does Feedback Theme Synthesizer deliver?
Every run delivers a sourced report, with every claim linked to its source.
Can I change what Feedback Theme Synthesizer does?
Yes. Every GREP AI agent can be cloned into your workspace, where you can edit its instructions, add your own sources and files, and change its schedule.
Does it add outside data?
No. It analyzes only the material you supply and does not use web search to add outside data, opinions or benchmarks.
Can I use my own tagging scheme?
Yes. It codes against your tags first, then adds emergent themes marked "(new)". Without a scheme, it derives codes from the feedback itself.
How is personal data handled in quotes?
Names, emails, phone numbers, account or order numbers and addresses are redacted before quoting. Quotes are verbatim and cite the item ID, and root causes are marked as hypotheses.
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Run Feedback Theme Synthesizer in minutes.
Free to start. Run it once, put it on a schedule, or clone it and make it yours.