User Voice Monitor
Weekly review mining across reviews, forums, social and app stores: ranked themes with linked quotes, volumes, complaints, praise and unmet needs.
Built for product, CX and marketing teams using review mining to hear what users say.
Why this work is hard
Product, CX and marketing teams listening to what users say spend hours on this by hand: finding the right sources, reading them, checking them against each other and writing up what matters. The work is repetitive, it is easy to miss something, and nobody can show where a claim came from.
User Voice Monitor does that work as a GREP AI agent. It runs weekly and delivers each edition without you asking. Every run delivers a formatted brief, with every claim linked to its source.
What you get
What User Voice Monitor delivers
FAQ
What does User Voice Monitor need to run?
User Voice Monitor needs product, company or category; sources to include (optional), competitors to compare against (one per line) (optional) and focus area or question (optional) are optional.
How often does User Voice Monitor run?
It runs weekly and delivers each edition without you asking.
What does User Voice Monitor deliver?
Every run delivers a formatted brief, with every claim linked to its source.
Can I change what User Voice Monitor does?
Yes. Every GREP AI agent can be cloned into your workspace, where you can edit its instructions, add your own sources and files, and change its schedule.
What counts in the review mining?
Only first-hand user voice, such as store reviews, review-site reviews, Reddit and forum threads, social posts and support-community posts. Vendor marketing, press releases and affiliate listicles never count toward volume.
How does it handle fake reviews?
It flags suspected fake or incentivized reviews and says why, using signals such as bursts of near-identical text or 'received for free' disclosures, and excludes them from counts.
Can it compare competitors?
Yes, when you list them. For each competitor it gathers the same themes and sentiment over the same window and adds a side-by-side contrast. If left blank, it skips the contrast unless the subject is a category.
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Run User Voice Monitor in minutes.
Free to start. Run it once, put it on a schedule, or clone it and make it yours.